Frequently Asked Questions

Thawing out your Frozen Meat

We highly recommend that you place your meat in a bowl when you're thawing it. This is a simple and easy way to keep your kitchen free and prevent contamination. This is just one easy habit that everyone can start to help improve food safety.

How do you deliver to ensure COVID-19 safety protocols?

We have put in place a zero contact delivery policy during COVID-19. With our new delivery process, your order will be placed at your door or inside a cooler that is already located at your door. Your order will be in a sealed box or an insulated tote bag for safety. After we have delivered your order, you will be notified via email or text. You can then receive your order at your convenience. Thank you for your cooperation in keeping you and our staff safe and healthy!

Do I need to be home to accept my delivery order?

No! We deliver our products in insulated containers to keep them safe until you're able to get home. If you can not be home for the delivery, or shortly after, please consider leaving a cooler by your front door to ensure the safety and freshness of products till you return home.

Do I need to pay for home delivery? Is there a minimum?

We are currently offering FREE HOME DELIVERY to our customers that purchase over $99 of products with us. Depending on your address, we will either deliver with our van or via Speed Dee delivery. No matter which way we deliver we ensure our farm fresh product reaches your door safely and quickly. There is no minimum order size for home delivery!

What products do you deliver?

All of our products are available for home delivery! Katy's Eggs are only available through farm pickup or home delivery as they are just too fragile for the mailman.

How long will it take for my order to arrive?

With the current demand, we are increasing deliveries to within 2-days or less for the Rochester area. Twin Cities deliveries occur on Tuesdays and Thursdays. Watch your email for updates on shipping status and we will communicate via email for any changes.

What if I don't qualify for free home delivery?

If you are out of our free delivery area, please proceed to checkout. We will ship your order with Speed Dee delivery or FedEx shipping on the following Wednesday of your order.

I live in the Twin Cities, am I eligible for free delivery?

Yes, you can get home delivery in the Twin Cities! When you complete your order and enter your zip code you will be notified in the shipping if you are eligible for our home delivery services.